Knowledge Management in the Digital Age: Adapting Behaviors and Leveraging Technologies
The aim of this special issue (SI) is to explore the critical intersections between knowledge management (KM), behavior, and digital technologies to understand how these elements jointly influence organizational effectiveness, development and innovation and their capacities. Furthermore, it aims to explore how these intersections promote responsible, inclusive, and sustainable action. The SI welcomes theoretical, empirical, and case-based studies that explore integrated approaches where behavioral practices are strategically aligned with technological infrastructures, emphasising the role of KM practices such as knowledge creation, sharing, retention, and application. By linking these areas, the SI aims to identify integrated strategies for improving KM, behaviors at different levels, the responsible use of digital technologies, and ultimately, performance outcomes.
The special issue offers a novel, integrated perspective by treating knowledge and digital technology not as separate silos but as deeply interdependent drivers of both KM success and overall organizational performance. While existing literature still tends to view these elements in isolation, this SI emphasizes their interrelationships and their implications. The SI aims to provide new insights into how digital technologies and behaviors can and must be strategically aligned, and the role of KM practices in this. It also offers practical benefits by addressing real-world challenges in different contexts, thus encouraging more sustainable and responsible action in companies.
There is growing academic and practical interest in understanding how digital transformation is changing KM and behaviors. Recent studies, e.g., Durst et al. (2023); Capolupo et al. (2023); Serenko (2023), emphasize the crucial need to integrate human and technological factors to support this transformation. In this context, human-centered interactions improved by GenAI are increasingly coming into focus (Böhm and Durst, 2025). In a nutshell, organizations are under increasing social and economic pressure to adapt, innovate, and remain resilient. Meeting these challenges requires dynamic KM approaches that seamlessly communicate with adaptive behaviors and digital technologies.
List of Topic Areas
- Interdependencies between digital KM systems and behaviors
- Enablers of technology-enabled KM that are in line with the Sustainable Development Goals (SDGs)
- Case studies on successful (or failed) KM integration strategies
- The role of leadership or communityship in responsible knowledge ecosystems
- Responsible and inclusive technological tools and platforms for shaping new KM practices
- Responsible KM as a critical link between people and technology.
Submission Information
Submissions are made using ScholarOne Manuscripts. Registration and access are available here:
Author guidelines must be strictly followed. Please see:
Authors should select (from the drop-down menu) the special issue title at the appropriate step in the submission process, i.e. in response to “Please select the issue you are submitting to”.
Submitted articles must not have been previously published, nor should they be under consideration for publication anywhere else, while under review for this journal.
Key Dates
Opening date for manuscript submissions: 20 October 2025
Closing date for manuscript submissions: 22 June 2026
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