Resilience, Innovation, and Equity in Emergency Services: Leveraging AI to Respond to Contemporary Global Challenges
Emergency services play a crucial role in safeguarding public health, safety, and well-being, particularly during times of crisis. However, as societies face increasingly complex challenges ranging from climate change and public health crises to technological disruption and widening social inequities, the need for adaptive, inclusive, and resilient emergency service systems has never been more urgent. This special issue aims to critically examine and address the evolving challenges in emergency service delivery across diverse global contexts. Through a multidisciplinary lens, the problem will explore themes such as equity, climate resilience, digital transformation, performance management, mental health, and governance, with the overarching goal of identifying innovative and practical solutions to improve service outcomes and efficiency worldwide.
Digital transformation and technological innovation also present both opportunities and challenges. The integration of artificial intelligence, machine learning, and real-time data analytics has the potential to revolutionise emergency response. However, these advances must be governed responsibly. Contributions will explore ethical considerations, governance frameworks, and implementation strategies that balance innovation with privacy, equity, and public trust.
Performance management is another critical focus. Efficient and accountable emergency services depend on effective data use, success metrics, and resource allocation. This theme will offer insights into how performance frameworks can be co-designed with community input and grounded in real-world application, ultimately enhancing operational efficiency and accountability.
By engaging scholars, practitioners, and policymakers, the issue will generate actionable knowledge that can inform policy, practice, and future research. Ultimately, it seeks to build more equitable, resilient, and effective emergency services capable of meeting the demands of an increasingly uncertain world.
List of Topic Areas
- Equity and Access in Emergency Service Delivery
- Climate Resilience and Emergency Preparedness
- Digital Transformation, Technological Innovation and Data-Driven Response
- Performance Management in Emergency Services
- Mental Health, Workforce Sustainability, Resilience and Ethics
- Policy, Cross-Border Co-ordination, and Multilevel Governance of Emergencies
Guest Editors
Dr. Sree Lekshmi Sreekumaran Nair, Global Banking School, UK, snair@globalbanking.ac.uk
Dr. Vinh Sum Chau, University of Kent, UK, v.s.chau@kent.ac.uk
Dr. Okeoma John-Paul Okeke, University of Sunderland, UK, Okeoma.Okeke@sunderland.ac.uk
Dr. Jean Egbegi, University of Northampton, UK, jean.egbegi@northampton.ac.uk
Submissions Information
Submissions are made using ScholarOne Manuscripts. Author guidelines must be strictly followed.
Authors should select (from the drop-down menu) the special issue title at the appropriate step in the submission process, i.e. in response to “Please select the issue you are submitting to”.
Submitted articles must not have been previously published, nor should they be under consideration for publication anywhere else, while under review for this journal.
Key Deadlines
Opening date for manuscripts submissions: 1st February 2027
Closing date for manuscripts submission: 1st August 2027
Closing date for abstract submission: 1st May 2027
Email for submissions: snair@globalbanking.ac.uk
For more details refer here
