About Job Post
Seeking a candidate that will operate as a member of a core team of specialists that are responsible for the delivery of RCM services for US healthcare clients. TransUnion Healthcare’s Revenue Protection® solutions can identify opportunities to enhance patient access and post-service revenue recovery efforts. Our market-leading revenue cycle technologies, extensive data assets and deep insights into consumer financial behaviors make mutual trust possible between patients, providers and payers by helping them navigate payment uncertainty. That’s Information for Good®
Skills Required
- Good knowledge in US Healthcare concept, denial management & insurance claims procedures.
- Strong written, oral, and interpersonal communication skills.
- Strong leadership and ability to delegate and provide direction.
- Extremely flexible – quickly shifts from/to clients and projects as the needs arise with efficient hand offs to others.
- Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites; knowledge and use of Microsoft Products: Outlook, Word, Excel.
- Should easily learn and adapt to various billing systems.
- Ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
- Graduate/ post-graduate with at least 2 years’ experience (prefer experience in US Healthcare process) with an international BPO/KPO.
- Open to work in 24X7 environment.
Impact You’ll Make
- At TransUnion Rubixis, we can identify opportunities to enhance patient access and post-service revenue recovery efforts.
- At TransUnion, you will learn market-leading revenue cycle technologies, extensive data assets and deep insights into consumer financial behaviors make mutual trust possible between patients, providers and payers by helping them navigate payment uncertainty
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
- Ensuring that the team adheres to the goals and policies of the company by performing in line with their job requirements.
- Managing and increasing the performance and efficiency of the staff.
- Managing and improving the functional processes, policies, and techniques in assistance of the company’s objective.
- Focus on developing specific policies or practices within the department and training the employees accordingly.
- Conduct evaluations for the employees, which can result in advancement within the company or the termination of the position.
- Maintaining records of specific information about the client complaints, queries, reports and invoices.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
TransUnion Job Title
Associate Lead, Business Operations
